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ITIL® 4 Specialist: Create, Deliver and Support

About Course

The ITIL® 4 Specialist: Create, Deliver and Support training is demonstrated to give all the essential standards, abilities and methods to create, deliver and support IT-enabled products and services. 

This module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods and tools.

This module will also cover service performance and will give practitioners an understanding of service quality and improvement methods.

It will enable IT practitioners to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market.

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What will you Learn?

Candidates must have the ITIL 4 Foundation certificate and be able to show that they have undertaken accredited training before taking the CDS exam.